Project deadlines are becoming shorter and shorter. The time pressure is enormous. All of the parties involved in the project have to focus on their specific areas of expertise.
There is no time to waste dealing with challenges involved in using software.
Solving user and application problems is often extremely time-consuming.
Professional and easily accessible support with short reaction times is a major help and benefit.
As a premium distributor, we maintain a competent support team. The employees have professional backgrounds in architecture, building services, civil engineering or systems engineering. As such, the support employees speak our customers’ language and can provide rapid and uncomplicated assistance.
A hotline support contract with CADSTUDIO is the easiest way to benefit from this expertise.
The support team is available from Monday to Friday from 9 a.m. to 5 p.m. Support enquiries can be sent to firstname.lastname@example.org or by telephone at +49 40 970787 99. After assignment in our internal helpdesk system, the specialist engineer for your software product will call you back. Questions and problems can often be resolved immediately through the use of remote maintenance software.
Hotline Support is only available when your company has attended a CADSTUDIO seminar or can provide proof of similar qualification.